Our office and staff welcome you to the office of Leigh Ann Scott, M.D. We look forward to working with you and helping you to achieve optimal health.
Your first contact with our office will likely be with our New Patient Coordinator. She is able to spend as much time with you as needed to answer any questions you have, explain our protocols and fees, tell you about our provider options, and help you decide if our clinic is the right fit for you. If you decide to move forward, she can also get you booked for an appointment on a day and at a time that works for you.
Our direct line to call our New Patient Coordinator is: 972-960-4800
When you begin as a new patient, you will start your treatment plan with a 2-hour appointment. Future appointments are 1 hour long.
Once your new appointment is booked, you will be sent a link to a Patient Portal and several consent forms. In this portal, will be your Health Questionnaire which will need to be filled out. Once we receive your Questionnaire and consent forms, we will send your lab order through the patient portal, which you can print off and take to the lab to have your testing completed.
Our ability to draw effective conclusions about your present state of health and how to improve it depends, to a significant extent, on your ability to respond thoughtfully and accurately to your Health Questionnaire and those posed during your consultations with your provider. Health issues are usually influenced by many factors. Accurately assessing all the factors and comprehensively managing them is the best way to deal with these health challenges. The careful consideration of your health questionnaire will help to identify underlying causes of illness and will also assist us to formulate a treatment plan and gain effective use of your scheduled consultation time.
Information We Will Need
Once you have booked your appointment and filled in the Health Questionnaire, your lab order will be sent to you through the Patient Portal. You can print this out and take it to the lab to have your testing completed. Labs must be drawn at least 3 weeks prior to your appointment as it takes some time to get the lab results in. Please check with your insurance provider to verify who their preferred lab company is (usually Quest Diagnostics or LabCorp). You should also confirm that they will in fact cover the cost of your lab tests. If you do not have insurance or your insurance will not cover this lab work, we have a special discount program through Quest and Lab Corp for patients without insurance or for patients whose insurance will not cover a portion of the lab. For new patients, the cost to you for your initial labs is a flat fee of $600.
Any previous labs or tests from another doctor/clinic that you would like reviewed must be sent to us ahead of your appointment. You can fax them to 972-695-4001 or send them to us as a pdf through the patient portal.
In this first 2-hour long appointment, we will discuss the symptoms you are or have been experiencing, what issues you would like to address, your health history, and any concerns you have. Dr. Scott or one of our Nurse Practitioners will explain to you your test results and how these relate to your symptoms. She will lay out a treatment plan and prescribe anything that is indicated.
As well, please understand that getting your hormones balanced and other wellness steps we will take are not a one-time thing. Follow-up appointments will be needed to monitor and balance your levels and possibly address new issues. Shifts in diet, exercise, stress levels, and other lifestyle changes and factors can affect your hormones and your body. After your initial appointment, our providers like to see you every 3 months for your first year. After this, one can usually shift to every 6 months for continued maintenance.
Program and Fees
Your first appointment will entail approximately 2 hours of quality time with Dr. Scott or Dr. Elwell, for a fee of $795, with the option of presenting your insurance for your lab fees. When you book your appointments you will be asked to put down a deposit, which simply goes toward the cost of your first appointment. Your $250 deposit will be applied to the $795 fee, leaving a balance of $545 due at your initial appointment. Additional follow-up visits for the first year will be approximately every 3 months and will be subject to our a la carte rates of $350 for an hour. Biannual visits after the first year of treatment will be at a cost of $400.
Nurse Practitioner Elise Clark, Nurse Practitioner Debbie Bluestein, and Physician Assistant Kam Neal follow the same protocol as Dr. Scott for a fee of $595 (for your first 2-hour appointment), with the option of presenting your insurance for your lab fees. When you book your appointments you will be asked to put down a deposit, which goes toward the cost of your appointment. Your $250 deposit will be applied to the $595 fee, leaving a balance of $345 due at your initial appointment. Additional follow-up visits for the first year will be approximately every 3 months and will be subject to our a la carte rates of $300 for an hour. Biannual visits after the first year of treatment will be at a cost of $400.
Your hormones and supplements can range between $50 and $150 for a 30-day supply, depending on quantity and delivery method.
In terms of your office visit with the doctor or nurse practitioner, we are an out-of-network provider. The reason for this is that in order to get to the root cause of the problem and provide optimal treatment we find we need more time with our patients and more treatment options than insurance companies are willing to work with.
No matter what type of insurance you have, your insurance will frequently be able to cover all or a majority of your lab work. Labs written from our office are typically covered the same as if they were written by your regular doctor which is 90 to 100%. To find out what your insurance will cover we encourage you to call the customer service number on the back of your insurance card and ask them.
If your insurance provider does not offer to cover a majority of the lab work or if it is being applied to your deductible we recommend that you use our discount program that we offer through Quest Diagnostics and LabCorp.
If you have a PPO type of insurance plan, it is possible that your insurance company will reimburse you for much of your office visit costs. This depends on your insurance company, what type of plan you have, and your deductibles. You will pay for the appointments at the time of service and we can provide you with the necessary papers (upon request) for you to file for reimbursement with your insurance provider.
If you are on an HMO plan, most likely your insurance will not cover any of the costs of your office visits, but will likely cover all or a majority of your lab work.
Tell them that you’re going to see an out-of-network provider. This means someone that is not on the insurance list of doctors. That said most PPO plans understand that people would prefer to see a doctor that they researched or that comes highly recommended by a friend. Ask your insurance company what the deductible is and what percent they will reimburse for the office visit with an out-of-network doctor or nurse practitioner.
When talking to your insurance customer service, tell them that your out-of-network provider is going to order very comprehensive lab work. Ask them specifically what percentage of the lab costs they will pay. We offer a self-pay discount program for labs, which is a $600 flat fee for the full set of lab work to be done.
Our Office Location
Our address is 440 W. Lyndon B. Johnson Freeway, Plaza II, Suite 455, Irving, Texas, 75063. We are located within the Baylor Las Colinas Surgical Center. Please park and use the South Entrance parking lot by Plaza II.
For More Information call our New Patient Coordinator at 972-960-4800
or fill in the Contact Form below and we will contact you.
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